This award recognises a professional broker who has demonstrated strong performance and outstanding services for the clients, professionalism and industry expertise, commitment to promoting the work of the industry and enhance the industry image. The award will also recognise service excellence with vivid example(s) of overcoming difficulties or outstanding performance for clients.
* Definition of SME – insurance brokers employing fewer than 50 persons or 35 technical representatives.
Measurables
Professionalism Industry Expertise
Service Quality & Client Engagement Leadership
Developing Potential