Elaine Chan is the Chief Health Officer of Zurich Insurance (Hong Kong). She is responsible for managing the strategic development and performance of Zurich’s accident and health insurance business.

She has extensive experience in building distribution channels, partnership alliances, product development, as well as best practices in healthcare and medical insurance sectors for over 25 years.

Prior to joining Zurich, she was with AXA as Chief Health Distribution Officer. She has also worked with a number of key global insurers including AIA, Manulife, CIGNA and BUPA, focusing mainly on employee benefits and medical insurance.

Currently, she is a member of the Consultative Group on the Voluntary Health Insurance Scheme formed by the Food and Health Bureau, as well as a co-opted member of the Working Group on Regulation of Private Hospitals under the Steering Committee on Review of the Regulation of Private Healthcare Facilities. She is also an appointed mentor of the mentorship program for the School of Public Health and Primary Care of the Chinese University of Hong Kong.

Elaine is now the deputy chairperson of the Healthcare Reform Taskforce, a committee member of the Medical Insurance Association and served as chairperson of the Medical Insurance Association from 2006-2009 under the Hong Kong Federation of Insurers.