Manulife (International) Limited

#ShareYourHumanity in an Unprecedented Pandemic

Rooted in Hong Kong for over 124 years, Manulife is trusted in health and retirement solutions. COVID-19 took everyone by surprise, but the company’s centennial history meant that the team knew how best to support the community.

As the pandemic evolved, Manulife responded swiftly with targeted necessary actions to meet the immediate social needs. This was an effective decision – while COVID-19 was unpredictable, but Manulife knew who was most in need and what they needed through its well-built NGO network. From being the first insurer to give out free masks and health service vouchers to enabling at-home education with donations of iPads, everyone from CEO to employees worked hard to implement a steady drumbeat of campaigns leveraging its competencies in health and digital.

Even customers participated – ManulifeMOVE members contributed their efforts to the donation of festive meals for the needy and sports gear for children.

Since the start of the pandemic, Manulife partnered with more than 10 NGOs to help over 7,000 people.