Cigna is a global health service leader whose mission is to help people improve their health, well-being and peace of mind.

Staffed by passionate registered nurses possessing proven clinical experience of handling complex medical situations, Cigna Hong Kong’s in-house Health, Wellness and Clinical Services Team (Care Manager Team) provides reliable professional advice on treatment and patient care. When customers face a critical medical condition, our team members are always standing by to help.

Where “Major” or “Complex” surgeries are needed, Cigna Hong Kong Care Managers will offer everything from pre-treatment preparation to post-hospitalization care. The team provides our patients and their family members with professional advice and emotional support before treatment and throughout the recovery journey. To further increase peace of mind, the team will also help clarify the amount of coverage available under customers’ medical insurance plans. Such close care ultimately makes it far easier for customers to prepare for their treatment and manage any out-of-pocket medical expenses.